Lessons From Michael Dell

Bob Pearson posted on his blog today 10 things he has learned from Michael Dell on innovation and collaboration. I have taken my favorite parts and shared them here.

  • We get smarter when we listen well.
  • Most innovation occurs step by step. It is rarely about the big idea.
  • Collaboration leads to the best ideas
  • The most powerful driver of human behavior online is to help your peers.
  • When companies see themselves as peers, they serve their customers well
  • People get a sense of empowerment when you allow them to participate and recognize their contribution.
  • The real action occurs after the idea is received.
  • Let go, allow your team to try new ideas, fail occasionally and end up with a great batting average.